Refund policy

Because sometimes even the most carefully chosen obsession needs to be undone.

Exchanges

Every book, every piece — handpicked with intention. We don’t offer exchanges for change of mind, because our lovers are chosen in the dark and unwrapped with desire.

If your order arrives damaged or not as promised, we’ll make it right. But if you’re simply having second thoughts… perhaps it wasn’t the one.

Returning Your Purchase

You have 30 days from the date your parcel slips into your hands to request a return. To be eligible, your item must be in its original condition and packaging, just as untouched as the moment it left our lair.

To initiate a return, send your request to hello@murdershewrote.com.au. Once approved, we’ll share the next steps. Returns without prior approval won’t be accepted (we believe in consent in all things).

Refunds

Once your return is received and inspected, we’ll let you know if it’s been approved. If so, your refund will be processed to your original payment method within 10 business days. Bank delays may occur — feel free to follow up after 15 business days if your funds are still playing hard to get.

Damages or Issues

We inspect every order with obsessive care, but if your item arrives damaged, defective, or just... not what you ordered, contact us immediately. We’ll right the wrongs — no punishment required.

 The Fine Print

• Sale items and gift cards are final — once claimed, they’re yours.

• Items must be returned in a condition that says "admired" — not "used."

• We do not cover return shipping costs unless the fault is ours (and when it is, we fix it fast).